November 12, 2019

Sridhar Mandir @ Sonamukhi, Bankura

This beautiful terracotta temple lies unknown and uncared for in the village of Sonamukhi, Bankura, West Bengal.

If you are in the vicinity, you can check it out

October 22, 2019


Physics, Economics, Cybernetics, Aesthetics … and now Digitalics. What is digitalics? Just as the  zeitgeist -- the spirit of the times -- captures the changing mood as we move along the arrow of time, digitalics represents the current state of the weltgeist -- the spirit of a new hyper digital world where we find ourselves today.

This digital world is the new, happening place that none of us can, or even wish to, escape from in our personal, social and professional lives. Whether it is checking your WhatsApp or Facebook timeline, moving money on NEFT, marketing products on social media, hiring on Linkedin, listening to the voice of the customer on Twitter or cutting e-Waybills for your trucks that move across state borders --  everything happens in the digital world. Or rather where the digital touches the physical in the tangled web of click-and-mortar. That is digitalics at work.

Digitalics is different from computer programming, computer science and even from information technology as much as, say,  physics is different from manufacturing science. The underlying principles may come from physics but in manufacturing we create new, unique and useful products without which modern society cannot move forward. Tata Motors implementing SAP software or installing a new welding robot is an example of information technology whereas Uber devising a new way to connect the users, owners and drivers of cars in a way that is optimum for each is an example of digitalics at work.

Traditional management practices  have been significantly impacted by the emergence and acceptance of these new tools and techniques from the digital world. Moving beyond IT systems that were focussed on one, operational, aspect of the business, digitalics is now a necessary skill that is required across all management functions irrespective of the business domain. The democratisation of technologies like the smartphone means that these are used both by the guard at the gate to keep track of visitors and by the CEO at the airport lounge to have a video conference with his global team. It also means that managers in traditional roles must not only be familiar with terms like deep learning, cybersecurity, IOT and blockchain but must also be knowledgeable enough to consider integrating these tools  into the enterprise that  she manages. That is why managers need to understand digitalics.

Digitalics is more than just a subject that can be explicitly defined through the curriculum of  a standard 3-credit course in a B-School. It encompasses a wide range of concepts, ideas and disciplines that will imagineer --  imagine and engineer -- new applications for the hyper-digital world. It is a way of life, like sanatan dharma, that weaves itself into the warp and weft of the modern management process.

Business management has traditionally been viewed as processes that are clustered into buckets like Finance, Marketing, Operations, OB & HR. But today, these management verticals are twisted beyond recognition by powerful developments in horizontal technology like data science and fintech. That is the power of digitalics at work. 

A dimensional view of management today would have:

Management Verticals Technology Horizontals
Management Verticals
Technology Horizontals
Data Science
Social Media
Artificial Intelligence
Internet of Things

Digitalics is the art and science of optimising the productivity of  people, products and processes that glitter at the intersection of management verticals and technology horizontals.

September 24, 2019

MSME and the Five Trillion Dollar economy

How to create a three dimensional framework consisting of a rugged digital marketplace, corporatised vendors and trained managers that will catapult the Indian economy into the big league.

image credit clrskills

Handicraft Fairs -- or HastaShilpa Melas -- are a regular feature in Kolkata, where artisans from the rural areas come, show and sell their products. The Micro Small Medium Enterprises (MSME) Department of the West Bengal Government has, through the Biswa Bangla initiative, set up a number of permanent, fairly upscale retail outlets to help these people sell their products. Some of these outlets are probably profitable, as is the one in Kolkata Airport, but a majority of them, in district towns and elsewhere, suffer from a lack of footfalls or well heeled buyers. Frankly, this is old wine in new bottles. We have had in the past, Khadi & Gramodyog initiatives under various names in different states, as in Manjusha (West Bengal), Poompuhar (Tamil Nadu), Kairali (Kerala), Lepakshi ( Andhra / Telengana), Pragjyotika (Assam) and so on. While the quality and demand for such products is quite high -- the author has seen Bishnupur dokra, that sells for Rs 150 in Bankura, being sold at Rs 1200 in Mumbai and for $150 in the US -- the bureaucratic machinery that manages these marketing operations are too incompetent and arthritic. So these government organisations are not really able to exploit the market and help the artisan earn a respectable income that takes them out of their low-income-group status.

While the logistics of delivering products across large distances is perhaps the single biggest challenge, there are many others, including product selection, new and original designs, branding, marketing and promotions. These are alien challenges for our bureaucrats who are used to a command and control environment but are routine matters for anyone who has been in the retail business. What we really need is a way to introduce these retail specific skills, or competencies,  into the handicraft / MSME business but here we run into a new problem -- that of scale. MSME operations are far too small to be able to afford the kind of people or the technology infrastructure to get their product across to the customer. The noise in the market is far too  high for a marketing message from the hinterland to reach the local state capital, let alone the big national and international markets and then convert into viable sales transactions. Then there are problems of delivery, collection and in some cases refunds. What we need is scale and for that the only solution is consolidation. But even that is easier said than done.
The Digital Marketplace

Mr Gadkari and the MSME Ministry of the Government of India has recently proposed the creation of a national eCommerce portal or  a digital marketplace where MSME units can sell their products online. This is definitely a worthwhile idea and could be a first step on the route to consolidation. But in the absence of any further details, it is difficult to determine whether the Ministry has really thought through the myriad issues that are critical for the success of an online venture..

The author, who was an internet evangelist in his professional career as a technology consultant, has first hand experience of what it means to set up some of the earliest eCommerce initiatives in India -- and then see them fail in front of his eyes! Not all the (1999-2001 era) high technology that was available with a leading multinational technology company could help clients create a truly viable eCommerce operation in India. It took another ten years and people like the Bansals who eventually managed to copy the Amazon model and create a stable platform that is still running today. Since then, there have been many others but while these may have managed to scale up at a national level, they are still nowhere when it comes to the likes of global giants like Amazon and Alibaba. But in all such successful cases, it is not just technology -- which is necessary but not sufficient -- that is the deciding factor. There are many other issues.

So what are the other issues? and how should one address them? Let us identify the issues but without the arrogance of claiming to have instant solutions, let us instead, work towards identifying those who have actually solved these problems and get them to participate in a possible solution..

Let us admit upfront that government employees are not the best people to operate an eCommerce business. Running such a portal is essentially a trading or entrepreneurial activity that is best done by someone who has it in his, or her, blood! Such people do not work for the safety and security of a sarkari job but would be found owning or heading some of the biggest retailers in the country today. Can such a person be poached and appointed as the head of the sarkari eCommerce enterprise? Not really, because even if such a person comes in, he or she would be quickly stifled by the bureaucratic red tape and will either sink into sarkari sloth or, what is more likely, resign and run back to the private sector.

The Retail Partner

Instead, the government must partner with a global major like Amazon, Walmart -- it may be too dangerous to allow Alibaba into such a strategic initiative -- and float a special purpose vehicle (SPV). This SPV would build, operate and run a full fledged digital marketplace in the country. This task is far from simple. Companies like Flipkart have invested a huge amount of time and money to acquire and operationalise the expertise to not just sell products but to sign-up vendors, build the delivery and return infrastructure, capture and report product and vendor ratings, ensure secure yet inexpensive ways to collect payment, arrange for refunds, handle customer complaints on poor products and shoddy delivery, and finally promote the platform as well as individual products through aggressive discounts, special deals and events. Without all of this and more, no digital marketplace can succeed and yet building all this up from scratch will take far too long. Hence the government needs a partner who has already done this and will not be learning from scratch and reinventing the wheel.

Choosing such a partner may not be very easy or non-controversial and so a transparent process is very important.  Government could also explore the possibility of partnering with multiple companies  and create separate SPVs that  could be allocated different geographies. Such territorial partition could be on the basis of either sourcing or distribution. We could either have the marketplace sourcing from different parts of the country but selling everywhere, or -- and this would mainly be for exports -- we could have each marketplace sourcing everywhere but delivering only in specific regions outside India.  Once operations have stabilised such geographical restrictions may be removed so that  these companies can compete with each other or even merge to create larger companies that can stand up to global competition.

The process of defining the ownership structure for such SPVs and the choice of retail partners should be done with due care and with the blessings of the CLB, the CBI, the CAG, and even the Supreme Court perhaps so that we do not end up with a CoalGate situation. But once this process is complete, the government must take a complete hands-off approach and allow retail and logistics professionals from the partner company to operate the business as a PSU with a  government stake lying between 26% and 49%

Other government agencies like India Post, Railways or the UPI payments infrastructure can be also be linked to the marketplace but not at the cost of efficiency. Use of  government owned infrastructure should be a decision of the management and not an imposition by sarkari bureaucrats.
The MBA-Lite

Other than the actual operation of the digital marketplace, the government must also play a very important role in educating the vendors, that is the artisans, on how to use the marketplace effectively. Most of the MSME vendors who deal with handicraft items are in reality individual artisans or, at best, family enterprises who know very little about how to deal with modern internet platforms and international commercial agencies. While many of them may have bank accounts, thanks to the Jan Dhan initiative, the use of credit cards or other forms of digital payments may prove to be a huge challenge .. and then there will be issues like GST and eWayBills

But if they have to step out of the backwaters of their native village and integrate with the global economy through this digital marketplace, then these village artisans must learn how  modern businesses work. This includes but is not limited to the basics of accounting, finance, operations, logistics, sales, marketing, brand building, business law and even IT systems. Without this knowledge, the poor artisan will continue to be  poor and the benefits of the marketplace will accrue to the baniya middleman who will exploit the artisan and take a lion’s share of the profits.

To train the artisans, the MSME Ministry would need to arrange for short term management programs, an MBA-lite if you will, that can be delivered in the local language at locations close to where the artisans live. These could be either free or at very subsidized rates with the ministry bearing the bulk of the cost of developing the courses, translating them into different languages, printing text books and paying the teachers. Or even better, the MSME ministry could tie up with local B-Schools who already have the expertise in these areas and pay them to prepare and deliver short, simple courses against a common minimum syllabus.
Employee Owned Vendors

In fact, we need to go beyond the MBA-lite training program and put together a comprehensive vendor development, or rather vendor maturity, mechanism. This can be done by encouraging the formation of either cooperatives or, what is even better,  private limited companies. But these companies should be owned by the artisans and craftsmen and in turn employ the owners themselves to produce the artifacts. This structure of employee ownership will reduce the possibility of exploitation of employees and also of the mischief created by unscrupulous trade unions run by political operators. However, one significant challenge in this approach would be the ability of a group of artisans to manage the complexities of running a company that operates under the Companies Act. There are numerous compliance related issues and a rural artisan may find it impossible to cope with all requirements.

This is where the government can really think out of the box and create a cadre of trained management professionals. These need not be the traditional engineer-MBAs who inhabit the corridors of corporates and who would not be interested in the salary levels that these companies can initially offer. What we need instead are people who would have the basic, MBA-lite, management skills and  would also be familiar with the digital world. They should not only be able to manage a small company but also use the digital marketplace that the MSME Ministry has planned for. Once trained, these people would be placed in the artisan-owned  private limited companies and the salary for the first three years could be reimbursed by the government. In fact the government could appoint them on contract for three years and depute them as manager-CEOs of these small, artisan-owned companies for the duration of the contract. If the company does well and the owners are happy with his or her performance, the manager-CEO will continue with the company on mutually acceptable terms after the government contract is over. Otherwise the company looks for a new manager-CEO and this person would be on his own but with three years of valuable experience.  Finally, in the unlikely event of the company being unable to find its feet in three years, there must be a quick and painless way to liquidate the company and return the net asset value to the owner-employees. The government’s obligation would be limited to paying the salaries of these manager-CEOs for three years plus the costs associated with incorporating and, if necessary, liquidating the company.

The MSME sector created nearly 15 million jobs per annum in the last five years but in terms of value added, its contribution to the manufacturing GDP is only about 6 - 7%.  To increase this share and to make MSMEs into engines of economic growth, we need an enabling environment. Creating an ecosystem of employee owned and professionally managed companies would ensure that the MSME digital marketplace has a steady supply of professionally made products to sell both within the country and beyond its borders. Not only will this increase GDP and exports but will help India make the transition from being an informal economy to one that is incorporated and managed in a professional manner. This will encourage the flow of institutional credit, both from banks and at some point of time, from the stock market.

The economic potential that is latent in MSMEs can only be unlocked if we can create this three dimensional framework consisting of a rugged digital marketplace, corporatised vendors and trained managers. Once this framework is in place, artisans in the rural areas would be able to integrate their activities with the national and global economy. With access to credit, information, knowledge, ideas, processes, products, competition and markets they would be able to scale up and transform, not just in quantity and quality but also in the nature products that they manufacture and sell. Creating a powerful powerful distribution channel in partnership with a global eCommerce brand and feeding this channel with goods that are produced by thousands of professionally managed and employee-owned companies could be the way to realise the Make-in-India dream. This in turn could pave the way to the five trillion dollar economy that the country is aiming for.

August 27, 2019

Fake News - relativity, uncertainty or maya?

Truth is out there, but unreachable

What is the rate of growth of India’s GDP? Some people will say it is close to 7% while others will claim that it is 4.5% with a 95% confidence interval of 3.5 - 5.5. Some will say that it depends on the base year that is chosen. A common man like me with no access to “real” data, whatever or wherever it may be, will have to believe someone or the other.
Picture credit NYTimes

How many people were killed in the recent communal conflagration at Sandeshkhali, on the Bangladesh border? Some newspaper reports say 7 or even more, while the others quote the police and say 4. Who were killed? The BJP says that its supporters were murdered by Rohingya intruders while the Trinamul claims that their supporters were killed by Bihari goons. Sitting in Calcutta, or reading this somewhere in India, one would never know what is the truth. You would have to believe someone whom you trust. But can you ever know whom to really trust?

Most of us know that Narendra Modi and Donald Trump is the Prime Minister and President of India and the US respectively but how many people in India can recollect the name of the President of China? Of France? And if we were to write that Saye Zerbo is the President of Burkina Faso, it is more likely than not that most readers would go ahead with the ‘fact’ without checking on Wikipedia where it is written otherwise. Change that question and ask about the name of the mayor of a specific town in Burkina Faso and it is most likely that you will never get the answer even though there must have been a man with a name at almost every point of time. That fact will never be available to most of us.

This lack of direct knowledge, this dependency on belief, or to flip it around, this lack of certainty of information is something people have seem to have suddenly woken up to. Fake news is big news. In the past, producing a photograph was considered good evidence, of someone being somewhere or meeting someone. No more. Thanks to  Photoshop -- both the software package and, more importantly, the concept of modifying images -- it is now possible to change any image to reflect any point of view. Audio and video recordings were once considered sacrosanct and admissible evidence of saying or doing something. But with artificial intelligence software, it is now possible to create a talking-head video of anyone saying anything that you want him or her to say and it would be almost impossible for anyone, other than a technology specialist, to know the difference. What is worse, is that the non-specialist, common man will still have to believe what the specialist has said without having any means to verify the truth of his observation.

From the mundane to the most profound, even the Nasadiya Sukta (RigVed 10:129), that great repository of knowledge, throws up its arms in despair :

"Who really knows? Who will here proclaim it?
Whence was it produced? Whence is this creation?
The gods came afterwards, with the creation of this universe.
Who then knows whence it has arisen?"

Western philosophers, in general, believe that it is important to find and prove the ‘truth’ -- as opposed to eastern philosophies that accept truth as given. They have tried to clear a path through this fog of uncertainty and ignorance by championing the cause and rise of rational and experimental science. The pinnacle of this endeavour was of course the mechanics of Isaac Newton -- even though there were many aspects of his life that were not really ‘scientific’, but that is another story. The opening years of the twentieth century saw two developments that put a spin on the nature of truth.

First was relativity that wrecked the concept of an absolute space or frame of reference. Paradoxical as it may sound, who was moving and who was standing still was no more  something that could be decided upon with certainty. All frames of reference were deemed equivalent in their ability to account for physical phenomena. If the results did not make sense, then you would have to change your tools of measurement, the time keeping watch and the measuring ruler, to ensure that they agree with the respective measurements or perceptions. Crudely speaking it was similar to changing the way GDP is to be measured so that the different answers are consistent with the  respective perceptions. Wise men brought in non-uniform motion, or non-inertial frames of reference,  to be able to distinguish between the fundamental perception of motion and rest but then gravity appeared to make it even more difficult to distinguish between the two states. In fact, even though we are taught that the Earth revolves around the Sun, Einstein’s General Relativity would say that these two statements  :

1. For an observer who is at rest on the surface of the earth [ that is us !] , the Sun rotates around the Earth.
2. For an observer who is at rest on the surface of the sun, the Earth rotates around the Sun.

Are BOTH correct! However, the second statement is far easier to work with when we try to calculate trajectories of space ships, the change in seasons or the movement of a cyclone.

It is very difficult to distinguish the true from the false because the definition of true or false changes.

The next bouncer was the uncertainty introduced by quantum mechanics. Was light, or an electron, a particle or wave? Is an object here or is it there or is it in both places? And in a grotesque, but crude analogy of the body count in Sandeshkhali, Is Schrodinger’s Cat dead or alive? The same uncertainty carries through to even today when we build a quantum computer and cannot say with certainty whether a particular switch is ON or OFF. The very basis of logic and determinism has been upended by the introduction of uncertainty in measurement and observation. Nothing is what it seems to be.

The third and far less well known joker in this circus was incompleteness. Kurt Godel, an acquaintance and close companion of Einstein, came out with the astonishing conclusion that there will be facts that are true but not provable or verifiable, and the converse, that there would be facts that are false but again not provable to be false. Godel’s Theorem of Incompleteness used the letter of a false science -- mathematics or rather arithmetic -- to demolish its spirit, and shows that arithmetic is incomplete or inconsistent. Provability or verifiability is a weaker notion than truth or falsehood.

A hundred years ago, the two demons of uncertainty in observable facts and the relativity of truth played havoc with what was perceived to be a logical and deterministic explanation of the physical world. Today, when we talk, and despair, about fake news in both mainstream as well as social media, we should remember what had happened in the early years of the twentieth century and learn a lesson. Because strangely enough, even with its two feet, kind of chopped off, science did not collapse or stop running. Indeed it has gone to scale new heights in nuclear power, space travel, digital computers and artificial intelligence.

So what is the secret that we in the twenty-first century must learn from the twentieth century as we get ready for the coming deluge of fake news? First, fake news is inevitable and we cannot wish it away. No amount of head banging could ever negate the uncertainty associated with relativity and quantum mechanics. Similarly, passing draconian laws on distribution of fake news or building huge and complicated systems to detect and delete fake news may not succeed. Just as science has quietly accepted relativity and quantum mechanics, we must learn to live with fake, or erroneous news. We must accept that facts can no more be treated as sacred because we may never know what the real fact ever was. It is lost forever as it travels through multiple transmission channels that have different degrees of reliability or fidelity.

Science handles this uncertainty by introducing probabilistic models of the physical world and has been quite successful with this. Media, communications or social science must look for equivalent paradigms if they wish to be as relevant as physical science has been till date. What could be the contours of such a strategy? Obviously there is no clear answer - or solution to the problem of fake news -- as yet, but with the passage of time things must and will emerge.

But the first big step would be to accept the paradox of Fake News Being Real! It is the reality that we have to live with. Practically what this means is that one must begin with the assumption that whatever we see or read in the media -- mainstream or social -- is false. The default is that it is fake, or false and it will be considered true if and only if there is significant evidence to the contrary! Many years ago, I had the opportunity to dictate a piece of news, that was favourable for my company to a reporter of India’s premier business newspaper and then had the pleasure of seeing my words being reported as news. What diminished my pleasure was the realisation that I had no idea about who had dictated, and paid for, the contents of all the other articles that were published along with our article. That is when I realised that whenever one reads a piece of news, one must try to guess why was it written and who has paid for it. What happens in the world and what you see about it is determined by a process -- Facebook calls it an algorithm -- that depends on many factors very few of which are visible to the public. The world outside and the image in my head could be, and most probably is, two completely different things. Life could be much simpler if one were to understand this and behave appropriately.

Once one learns to accept that the news, information or facts, that is presented is most probably false -- except in the case of obviously verifiable data like weather, share price or whether there is a fire in the corridor  -- what should be the next course of action? One option is of course not to take any action and in many cases this is quite a sensible thing to do. Other, logical and rational options could be to corroborate the news with other sources but the difficulty is that there is no guarantee that any news source is correct or honest. This is where the process becomes, for lack of a better word, illogical or irrational. We depend on hunch or intuition!

“Intuition is the ability to acquire knowledge without proof, evidence, or conscious reasoning, or without understanding how the knowledge was acquired. Different writers give the word "intuition" a great variety of different meanings, ranging from direct access to unconscious knowledge, unconscious cognition, inner sensing, inner insight to unconscious pattern-recognition and the ability to understand something instinctively, without the need for conscious reasoning.”

Intuition has been studied by both Eastern and Western philosophers and in India, intuition is strongly associated with spirituality and mysticism. Western philosophers like Descartes, Hume and Kant have all acknowledged the existence and importance of intuition and have established their own points of view about the subject. Without getting into details, what this means in practice is that once we have a reasonable pool of information, not necessarily true or consistent, it is best to leave the mind to cogitate on its own and wait for it to settle on a conclusion.The truth is not out there, waiting to be discovered. It is inside, in the depths of your mind, your psyche, waiting to be experienced.

In practice, this would be something like this : Before casting your vote in an election, you could do an intense research by looking up and exploring each and every aspect of each and every candidate. Or as many people do, you take what is known as a judgment call after getting a general feel, the ‘big picture’, of the candidate and his party’s policies as a whole. You may not be able to explain why you took that particular call or justify all actions and aspects of the individual but perhaps that is how it is or should be. It is possible that your actions are coloured by a built-in bias but  even biases are built up over a period of time and through the accumulation of information some of which could be self selecting. But net-net, a subjective approach to decisions may be the better option when your objectivity is completely compromised by fake news and facts! This is analogous to quantum mechanics accepting the probabilistic nature of the universe instead of sticking to the absolute determinism of Newtonian mechanics.

Fake news or information, is of course a well known subject for Indic philosophers and they prefer to refer to it as Maya or illusion. Brahma Satya, Jagat Mithya is an ancient aphorism that states that the world that we see around us is an illusion or rather a distorted ‘image’ of Brahman that is, in reality,  without form or attributes. Maya is the veil, or layer of fake news, that stands between the object or event and the observer. There is really no way to remove this veil, this illusion, this Maya as long as the object and the observer remain separate and distinct. It is only in and through Yog, perhaps in the deepest introspection of RajYog, that one can experience the union of the atman and the brahman, the observer and the object. That is when the veil of Maya will disappear  and the true nature of the world, the cosmos, can be experienced. Till then we have to learn to live with the Maya of fake news!

The ubiquity and inevitability of fake news is a corollary, or belated acceptance of the concept of Maya in Vedanta.

This article originally appeared in Swarajya

July 25, 2019

Carbon and Silicon

This slide deck gives a brief overview of what neural networks are and what kinds of problems can they address. It has links to tutorials and actual codes so that the reader can actually start coding right away. However, this presentation goes beyond what is possible with only machines and explores how man and machine can be hooked together to address bigger and and more interesting challenges.

July 12, 2019


Five Big Ideas for India in the 21st Century

The hurly-burly of the elections is over and a new government is in place in Delhi. Ministers and their officers must be drawing up lists of the many urgent things that need to be done in the next couple of months. But there is a difference between what is urgent and what is important and it is more often than not that the urgent displaces the important from our schedules. In this article we explore five important issues that India needs to address, not just for the immediate gratification of urgent needs but, to set the agenda for the 21st century. From garbage disposal through restructuring of our education infrastructure that will in turn transform India into an artificial intelligence based space faring civilisation that is rooted in our Vedic past, let us explore five new narratives of Panchatantra/21.

image credit

Charity begins at home. The journey of a thousand miles begins with a single step. Before we set out to change the course of human civilisation, let us first clean up the garbage from our doorstep. Literally. India is drowning in garbage. Other than  metropolitan cities, no town or village has any mechanism to dispose of household garbage in any meaningful way -- except to dump it beyond sight. Households dump it on the streets and the municipality, if such a thing exists, takes it and dumps at the edge of the town. This creates huge and unsustainable garbage dumps that are not only an eyesore but also a health and ecological hazard. The situation is worse if the town has a lot of visitors, tourists or pilgrims. The devastation is compounded by the number of people creating garbage and the indifference of the transient visitors to the outcome of their actions.

Disposal of garbage is not rocket science and communities across the world have managed to solve the problem to a large extent. In fact, a systematic disposal of garbage is the leitmotif of a civilisation and the Sindhu-Saraswati civilisation was perhaps the first to realise this and implement it in their system of drains. But in the twenty-first century, we must do it better and differently. Swachchha Bharat and its focus on building toilets must be enlarged to encompass the creation of industrial grade garbage disposal units in each and every town and village in India. Methods and systems to collect, segregate, transport, recycle and dispose of garbage exist in many countries and India must adopt and adapt what is most appropriate for India and then create a mechanism to replicate it in a scalable manner across the land.

After garbage, the next area to be cleaned up -- and this time, metaphorically -- is the education sector where the infamous license-control raj is still alive and choking honest intent. Regulatory bodies like the AICTE and the UGC have all the authority to control educational institutes but not the responsibility of delivering anything useful. These have throttled and choked well meaning individuals from creating educational institutes of excellence. Instead, what we have are either tax-payer funded white elephants run by politically connected and government appointed directors or dubious private institutions run by crony capitalists. A majority of the former are handicapped by lack of three requirements - funds, efficiency and imagination. A majority of the latter aim to fool students and deliver dubious value in terms of employability.

What we need instead is a regulator, modelled on the Registrar of Companies. This should not not dictate which colleges are allowed to operate or what or how colleges teach. Instead it must ensure transparency -- in intent, execution and delivery --  by mandating disclosure norms that are based on principles that are similar to GAAP -- generally accepted accounting principles. More importantly, these disclosures must be validated through a statutory audit process. What this means is that students and their parents, who fund their education, would have a reasonably clear idea about the merits of an educational institute -- as equity investors have in the financials of companies that are listed on the stock exchange -- and take an informed decision on where to invest time and money to get a decent education. In short, let the market and not government babus decide the fate of educational institutes. This is explained in detail in an earlier article “Auditors, Not Regulators.” (

Continuing with this basic philosophy of minimum government, maximum governance and extrapolating from the gig economy --  Uber, Ola, AirBnB, Oyo  -- that allows individuals to sell their services directly to the customer, we could easily have good, but independent, teachers reaching out to students through platforms like Youtube. However, distance learning has its challenges. First, students want the sanctity of an accredited university degree that is a necessary condition for jobs. Second, they want the security of a placement service as the outcome of any education. Finally they want all of it to be either free or at a very low cost. Meeting all three conditions through a simple elearning platform is impossible. However, a recognised and accredited university, say IGNOU, can create a platform where individual, but non-employee teachers can teach, or deliver educational services and be paid based on a metric that is based on student ( “customer”) engagement and feedback. This metric should be multidimensional and should consist of (a) the number of actual student-hours views that the videos have, (b) the rating given by students. Such a platform supported by a distributed evaluation service, as in online exams in designated premises, and a style job-portal to facilitate placements can be put together as an alternative to the traditional campus oriented educational institute. This is explained in detail in “Distance Learning Reloaded.” (

These two new age educational initiatives -- auditing rather than regulating educational institutes and the ‘indie’ teacher based distance learning program -- form the second narrative for Panchatantra/21.

Education continues as the third of our five narratives but now the focus moves from platform to content. What is it that our students must learn? To begin with a large part of the curriculum will be drawn from the traditional BA, BSc, BCom and even BTech, BBA, MA, MTech, MBA courses. These are tried and tested curricula that have stood the test of time but of course each university or college should have the freedom to offer anything that they want without centralised bodies like AICTE or UGC trying to impose their point of view. In a market economy, “customers” -- that means both students and recruiters -- will signal their requirements in a manner that the education market must understand and respond to. This would mean that there will be more students -- and hence more colleges or independent, “indie” teachers -- for courses and subjects that are preferred by recruiters.  However, as Steve Jobs has put it, “customers do not really know what they want” and so it is up to policy makers to determine what would be important and useful for India in the current century and even the next.

Moving into the 21st century, mankind -- the carbon-based biologicals  --  will have to share this planet with what is virtually a new species, the silicon-based artificial intelligence powered systems as explained in “Intelligent Machines: Humans May Have To Contend With A Superior ‘Species’ Soon; Are We Prepared?” ( This may sound like science fiction but automated and more importantly autonomous systems -- from self driving vehicles, through medical diagnostic tools right up to public safety and even juridical services -- will take over and run our society with little or virtually no human interference. We may not like it -- just as colonised people never really liked their new masters -- but we will have to learn to live with them. To begin with, we need to learn their language. Indians learned English when they were colonised -- say after the Battle of Plassey --  and then they made the best use of this skill to chart their own destiny in the 19th and 20th century. So should be the case with artificial intelligence in the 21st.

Every child in every school and college must learn the basics of artificial intelligence, of neural networks and of course, computer programming. Python, for example, would be the new English, a skill that is so eagerly sought after by parents who are so keen to send their children to English-medium schools. One could learn history, {human} languages, sociology, medicine, fine arts, engineering or whatever but one must also know AI and computer programming. Just as a knowledge of English equips a person to work his way through the world irrespective of the location or nature of work, so would a knowledge of robotics and AI be essential not just to live but to build new products and services for the coming age. Just as if you want to make money from a big economy like China you learn Chinese, so should there be no hesitation or embarrassment in learning Python and AI right from primary school all the way to college.

Machines and robots are “learning” about human languages, behaviours, attitudes and choices at an unprecedented rate but if we, biological sentients, have to keep up with them we need to know their language and behaviour as well. It is not just that computer programming should become “The Fourth Language” ( in our schools  but AI and Robotics should be built into the warp and woof of our school and college curriculum. Products like Arduino and Raspberry Pi should be used not just for science projects but for every kind of project that is mandated in the curriculum. This is one area where a visionary  government and its policy makers must take the initiative to fund the design of innovative curriculum, the development of appropriate course material and the appointment of competent teachers.

But AI and robotics is the path, what is the destination?

This takes us to the fourth narrative of our Panchatantra/21 and to the next level of human endeavour -- Space! Europe was too small for the European civilisation and it flowered only when the bold and the brave among them, spread out, first to colonise America and then across Africa and Asia. Similarly, the world is not enough for humanity as biological and machine intelligence grows by leaps and bounds. The composite carbon-silicon civilisation must and will physically expand first  to the Moon and Mars, then to Titan, Enceladus and Europa and eventually to other solar systems in this galaxy.

In this grand adventure, it would be tragic indeed if  India were to be relegated to the position of a  passive observer clapping and cheering from the sidelines while the US, Europe and China establishes colonies in these distant realms. As described in this article, “A whole new space age”, (  India must take a definitive stand to become a space faring nation and invest the power of money, of mind and of machines to stake her claim beyond the frontier. Mangalyaan and Chandrayaan are two excellent initiatives and they must be viewed to be as important as say GST or Ayushman Bharat. This may not translate into votes in the 2024 elections but that is where the current government must demonstrate its passion for the big idea. “Go West young man” was once a part of the lexicon -- and the manifest destiny -- of the American civilisation that grew and prospered. Similarly, every young man and woman in tomorrow’s India must be encouraged to dream of going to space -- along with robots and other intelligent machines -- to set up homesteads, establish colonies and create opportunities for economic and social expansion.

Beyond the raw technology of ISRO, a national level Space Commission must be established to address the socio-economic issues of a space faring nation. Such a commission will encourage, and equip, schools and colleges with the tools and ideas that will allow their students to think beyond that next job in TCS or Hindustan Lever and incentivise private enterprise  to invest in space related ventures. Space travel and colonisation should be the fourth big idea that India must focus on in the next decade.

But in parallel with the exploration of outer space, India also needs to look within. We must use the rear-view mirror of history to look into the Indic heritage that stretches back in time longer than any other living civilisation that exists today. Egypt and Mesopotamia has been swallowed up in the march of time and even China that still preserves links to its past is in the process of forgetting the same. Only we in India can still trace our civilisation back through the Chandragupt’s Mauryan era to the tenuous links of the Harappan civilisation and even beyond. The evidence is tantalising. Remains of chariots from the Mahabharat era have been found in Sanauli, Baghpat in Uttar Pradesh. The sunken city of Dwaraka, Gujarat, is still visible under the ocean. Harappan era relics have been found along the dry bed of the Ghaggar river through which the Saraswati once flowed and this, as Michel Danino has shown in his book “The Lost River,  connects the Harappan civilisation with the Dwapar Yug of the Mahabharat.

It is time that the government puts together a formal mechanism that will initiate primary research into these areas, search for evidence, connect the dots and present a comprehensive picture that will transform our understanding of the  past. Legends must be codified as verifiable and documented history. Without compromising on academic rigour -- without claiming that ancient India had nuclear bombs and spaceships, for example --  honest historiography must be applied to elevate our myths from the fog of antiquity and bring them into the domain of history. This has happened in the past. The Asiatic Society of Bengal led by William Jones  had identified Chandragupt Maurya, named in ancient and mythical lists of Indian kings, as Sandrakottus, a contemporary of Alexander named in Greek records of his invasion of India. This monumental discovery had significantly extended the antiquity of Indian history. India as a nation owes it to itself to do this once again and reassert the continuity of the Indic civilisation right from the Vedic Age to the Age of Space and Intelligent Robots. This is the fifth and final narrative.

Man does not live by bread alone and nations too must look beyond the mere mechanics of administration and economics. Irrespective of who runs the government, the Indian economy will surely grow as issues related labour, land and capital markets are sorted out and technology is used to enhance efficiency of governance. But there is a far larger story that awaits India and it is time for us to gear up for a whole new role that India will play in the comity of nations.  India must prepare itself to be the tip of the arrow and not a mere lance bearer as humanity reaches out -- literally and metaphorically -- to touch the stars. Panchatantra/21 would be our road map in this quest.

this article first appeared in Swarajya magazine

May 22, 2019

Is Inequality Inevitable ?

Maximilien Robespierre might have fired the imagination of the world with his call for Liberty, Equality and Fraternity during the French revolution but the concept has been rather elusive in practice. Equality, in particular, has proved to be a bridge too far.

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Let us begin with the Internet and the world wide web that was supposed to liberate the individual from the clutches of the powerful media barons. As one of the early pioneers and evangelists for this new technology, this author had created a portal -- Yantrajaal, a Bengali word that he had coined to define a network of devices -- in the same year that Google was born and seven years before Facebook. The general idea was to serve as a platform to share information on technology from an India perspective. In principle it could reach out to every corner of the world -- something that his earlier journalistic efforts in school and college had failed to do. But of course that would never be. Hardly anyone, other than the author’s immediate circle of physical friends, visits Yantrajaal. Unfortunately, that is true, not for Yantrajaal but for many other websites as well. While millions of websites exist and continue to be built, the really popular websites -- at least, the ones that make some money  --  are still the ones owned and operated by big media houses like Times of India and the New York Times. But even this is an illusion because the real flow of news and views across the globe is actually governed, not by these media houses but by technology firms like Google, Facebook and Twitter, or, where they are banned, as in China, buy their local equivalents. In fact, these so-called tech companies have actually morphed into full fledged, advertisement driven media companies and it is they who rule the roost when it comes to the dissemination of information.

This concentration of power is an outcome of the network effect. The value of a network is proportional to the square of the number of its participants. As more and more people join a network its value as perceived by its members goes up very fast, compelling others to join it in a virtuous, or vicious, cycle. You may build a search engine or a social media platform that is better, say more private and secure, but you would never be able to catch up with the leaders.  It is not quite the first mover advantage, but anyone who breaks away from the pack becomes unreachable and hence unbeatable, irrespective of its quality.

Very similar is the case with cryptocurrency. Just as the internet was designed to democratise the distribution of information, Bitcoin was designed by the mysterious libertarian Satoshi Nakamoto as a way to create and distribute monetary value in a decentralised manner. Thanks to the magic of mathematics, it was now possible for a private citizen to do what was earlier the prerogative of Central Banks, namely create a cross-border, tradeable currency. It is a different matter that many governments and central banks have gone hammer and tongs to break the backbone of this remarkable technology. The methods being used are obviously inappropriate -- similar to the case of censors in Iran and China blocking the internet -- but the fact remains that “Tiger Zinda Hai”. Cryptocurrencies have weathered most regulatory storms and despite some current setbacks will certainly comeback when the establishment finally gives up and falls in line. But the dream of citizen empowerment is a myth. Even though anyone can, in principle, create Bitcoins, and similar cryptocurrency, the ownership of such wealth is hugely skewed. 87% of all Bitcoins that have been mined are owned by 0.5% owners or wallets, 61% are owned by just 0.07% wallets. Of the 23 million Bitcoin wallets, 13 million own a fraction, less than one, Bitcoin.  1500 wallets have between 1000 and 10,000 coins while 111 wallets own more than 10,000. [ March 2018 data ] For a system that is barely a decade old, that is a huge inequality that has emerged from what was supposed to be purely technology based egalitarian platform.

This inequality of wealth in Bitcoin is very similar to the inequality of wealth seen across the world and more so in the mature economies. In the United States, that is seen by many as a leitmotif for the modern economy, wealth inequality is enormous. Those who view this as an inevitable fallout of ‘evil’ capitalism should look back at what Communist Russia once was and read Orwell’s Animal Farm where all animals were equal but some animals, the pigs, were more equal than others. Today there is no visible and viable to alternative because what happens in China is not clearly visible and socialist countries like Venezuela have either collapsed or like Italy and France are tottering as they try to redistribute their shrinking wealth. Some diehards like Bernie Sanders may hark back to a Scandinavian utopia but that story may not really be as attractive as it is portrayed to be and moreover it is certainly not scalable beyond the socio-economic demographics of Northern Europe.

Which begs the question, is inequality inevitable?

One way to look at it is to note the difference between opportunity and outcome. Equality of opportunity is essential but it may or may not lead to an equality of outcome. Google may have bowed to political correctness by sacking James Damore for daring to suggest that women may be different from men, but facts do bear him out. As Jordan Peterson, that arch nemesis for page three feminists and their ilk, has pointed out, the eventual outcome is a function of a complex series of inputs, not just the obvious differences of say gender or race. It is well known that women are underrepresented in STEM -- science, technology, engineering and mathematics. What is less well known that societies that have a higher degree of gender equality have, paradoxically, a lesser percentage of women in STEM than those societies that offer lower opportunities to women. [ The Atlantic, Olga Khazan, April 2018] This has been explained by arguing that women in societies that marginalize them see STEM as a way to climb their way out into better opportunities in life, which is something that their sisters in more equitable societies do not have to struggle so much for. In a similar vein, while women may be underrepresented in engineering colleges and in IT companies,  the percentage of seats occupied by women in medical colleges is more than 51% in India but in neighbouring Pakistan and Bangladesh, the numbers are as high as 70% and 60% respectively. Clearly, inequality is not something that can be explained very easily.

In India, social inequality is frequently equated with caste. This has led us to build a huge edifice of largely ineffective and useless hubris around caste based reservations to pander to our politicians craving for votebanks. While caste is something thing that has existed in India, our politically tainted educational system has been instrumental in making us believe that it is the ONLY cause of economic inequality and misery in India. In the process we have only succeeded in sharpening the inequality with indiscriminate reservations. Caste is the unfortunate fall guy where the real reason could be something far different.

In fact, in a study reported in Vox, researchers Barone and Mocetti were the first to establish that in Florence, Italy -- where there is no caste system -- the highest paying taxpayers from the 15th century to the present have been from the same set of families. Similar studies have shown remarkably similar results in a wide range of cultures -- “This is true in Sweden, a social welfare state; England, where industrial capitalism was born; the United States, one of the most heterogeneous societies in history; and India, a fairly new democracy hobbled by the legacy of caste.” [ New York Times, Your Ancestors, Your Fate, Gregory Clark, Feb 2014] What could explain this phenomenon? The authors suggest that “the compulsion to strive, the talent to prosper and the ability to overcome failure” that are all strongly correlated to success and hence eventual wealth are inherited qualities. Hence, as heretical as it may seem, genetics plays a role and “Alternative explanations that are in vogue — cultural traits, family economic resources, social networks — don’t hold up to scrutiny.”

A more politically palatable, or charitable, explanation could be the network effect that we have seen in the case of the world wide web. On the web, companies like Google and Facebook use their pre-eminence in the number of clients and customers to prolong and propagate their pre-eminence. Similarly, in human society, those who are, let us say, eminent -- in money, power, education, intelligence, contacts -- will use their eminence to make sure that their progeny get access to all that is required to become eminent in the next generation. There may be individual exceptions but by and large, that will be the desire in almost all cases. In the long run, this desire will translate into a self propagating mechanism that will ensure that inequalities inherent to society cannot be erased simply by desire or dictat.

If the inequality is somehow removed, it will always find ways to creep in. In India, we recognise this in the replacement of an exploitative foreign coloniser by an equally exploitative but local political class that has taken over the trappings of the foreigner. Subhayan Mukerjee, a researcher in Computational Social Science at the University of Pennsylvania explains this by saying that equality is an unsustainable, unstable equilibrium and cannot last very long. Sooner or later, this equilibrium will be broken and the collective will move towards a stable but hierarchical structure. The resultant inequality will pave the way for even more inequality.  If we view the collective as a set of marbles lying on an elastic membrane that is stretched flat where each marble makes an identical depression, then a single slightly larger marble will create a little larger depression. This will draw in other marbles making the depression deeper. Now the unstable equilibrium will be broken as the deeper depression pulls in more and more marbles making it deeper and deeper until most of the marbles have moved into it.

Both the world wide web and world of cryptocurrency began as a flat world of equals without any hierarchy but it did not take long to for inequality to creep in and a hierarchy to establish itself. Even in the animal world, for example, among apes, there is inequality in the form of size, strength, potency and skill. Even if humans inherited these inequalities the world might still have been more egalitarian and equitable simply because there were too few opportunities for enrichment. But the potential was always there and the moment economic opportunities presented themselves -- with the advent first, of agriculture, then industry and currently the digital age -- the natural tendency towards the equilibrium of a new and sharper inequality began until we have what we have today. At best, humans may recognise the inequality, and unlike a pack of animals may try to mitigate it with, say, mechanisms like social security. But in the long run, the outcome is rarely what we desire -- the rich remain rich or become richer while the common man stays where he was, at the bottom of a hierarchy.

We may ardently believe and proclaim that all men (and women) are equal but that is simply not enough. Egalitarians, if not actual practicing socialists, may work out a myriad rules and regulations that seek to curb inequality but nature is such that people and organisations will always find loopholes and ways to beat the system. In the end we will always tend towards the stability of an unequal world!

Perhaps that is how it is meant to be. Could it be that equality is against nature? Take a look at the palm of your hand -- are all the fingers identical or equal? And would we be where we are if they all were the same?

This article first appeared in Swarajya magazine

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